| ACTIVITY RECORDS |
Unmanaged Package |
|
|---|---|---|
| Playbooks Email Open Count | The cumulative total of email opens from this Playbooks email. |
Yes |
| Playbooks Email Bounced | If checked, the email sent through Playbooks bounced. |
Yes |
| Playbooks Email Link Click Count | The cumulative total of link clicks from this Playbooks email. |
Yes |
| Playbooks Email Link Clicked Data | The links clicked from this Playbooks email, with the number of clicks on each. |
Yes |
| Playbooks Email Reply Count | The cumulative total of email replies from this Playbooks email. |
Yes |
| Playbooks Email Link Clicked | If checked, any link in that email was clicked. |
No |
| Playbooks Email Opened | If checked, the email was opened. |
No |
| Playbooks Email Replied | If checked, the email was replied to. |
No |
The checkbox fields for Link Clicked, Opened, and Replied are not included in the unmanaged package because most reports can identify the same data by using another field with a non-null value.
It is possible for the Email Open, Email Link Click and Email Reply count fields to increment if the email was forwarded and new recipients engaged with the email. This would occur if the new email recipient downloaded the t
