ACTIVITY RECORDS

Unmanaged Package

Playbooks Email Open Count The cumulative total of email opens from this Playbooks email.

Yes

Playbooks Email Bounced If checked, the email sent through Playbooks bounced.

Yes

Playbooks Email Link Click Count The cumulative total of link clicks from this Playbooks email.

Yes

Playbooks Email Link Clicked Data The links clicked from this Playbooks email, with the number of clicks on each.

Yes

Playbooks Email Reply Count The cumulative total of email replies from this Playbooks email.

Yes

Playbooks Email Link Clicked If checked, any link in that email was clicked.

No

Playbooks Email Opened If checked, the email was opened.

No

Playbooks Email Replied If checked, the email was replied to.

No

The checkbox fields for Link Clicked, Opened, and Replied are not included in the unmanaged package because most reports can identify the same data by using another field with a non-null value.

It is possible for the Email Open, Email Link Click and Email Reply count fields to increment if the email was forwarded and new recipients engaged with the email. This would occur if the new email recipient downloaded the t