Category

Manager Application

Manage Leaderboards

By Gamification, Manager Application, Playbooks, User Guide
Manage Leaderboards How do I create, edit, and display Leaderboards? Competition drives results. Playbooks Leaderboards motivate your team by igniting competition among agents and showcasing top performers. Measure the most important metrics, increase urgency with PowerHour Leaderboards, and create your own custom key performance indicators. Note: Before managers and admins...
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Manage Teams and Users

By Manager Application, Playbooks, User Guide
Manage Teams and Users How to create teams and manage users in Playbooks Playbooks simplifies employee management with the convenience of Playbooks Teams. Add new users to Playbooks or make structural changes based on your organization’s needs. Team Settings and Configuration Some settings are best configured for an entire team...
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Playbooks Manager Access

By Manager Application, Playbooks, User Guide
Playbooks Manager Access I’m a manager or administrator. Where do I go to run Playbooks operations? From the Playbooks Manager Application, you are able to adjust application settings, manage employees and gain valuable insights. If you are a manager or administrator, navigate to the Playbooks Manager Application by going to...
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